Our Store Policies

In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. Read below to learn more and don’t hesitate to contact us with questions!

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Shipping Policy

HOW LONG UNTIL MY ORDER SHIPS: 

Currently 7 to 10 business days unless otherwise noted. 

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DOMESTIC SHIPPING:
We use USPS First Class Mail shipping for Domestic Shipping under one pound. The Domestic Shipping fee includes USPS Tracking. First Class mail typically takes 3-5 Business Days and Priority Mail typically takes 2-3 days or sometimes longer if there are delays at the post office or sorting facility. Lady Hurns Tees is not responsible for shipping delays and does not guarantee shipping times, which often times fluctuate during holidays.

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LOST PACKAGES:
We ship packages with delivery confirmation and tracking. Once a package is marked "SHIPPED," Lady Hurns Tees is not responsible for missing packages due to theft or postal error. If you have not received a package marked "SHIPPED", please check with your local post office.

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EXCHANGES / RETURNS:
Please inspect your order when you receive it.  If any defects are found they must be reported to us within 2 days of receiving in order to exchange them. All packaging must also be kept with damaged products for inspection. After 2 days, all sales are final. We do not offer refunds on orders. Store credit can be offered if you choose not to accept the exchange or the item is no longer available.